One of the great challenges of running a medical practice is the administrative aspect of your business. There is so much to keep track of between scheduling concerns, advertising, insurance costs, financial management, and more. Our team at Crystal Clear Digital Marketing believes you should be able to tackle all of those tasks with just one practice management software system.
Using Social Patient Center, our cloud-based software will make staying on top of every aspect of your business straightforward. Headquartered out of Orlando, Florida, and with offices in California and Rhode Island, our team is ready to help medical practices all over the country grow and market their services.
What Does Practice Management Software Do?
The back-end, administrative tasks involved in running a practice can be simplified with software like this. Often, medical offices rely on a series of different software systems to separately take care of patient records, scheduling, and billing aspects of their business. For a more consolidated and streamlined approach, our Social Patient Center system consolidates all of these aspects of your business into a single platform.
Dealing with just one vendor instead of multiple different platforms for your business makes for an easier experience. You’ll be able to focus on caring for your patients rather than getting bogged down in the administrative aspects of running your practice.
Can This Software Help Market My Business?
Using marketing and lead generation features, our software suite can be used to grow your business and reach out to new customers effectively. We use our software to facilitate communication with your patients and build your social and marketing presence, helping you create a more cohesive business model. You’ll have happy patients who help spread the word about your top-quality practice, causing your business to grow.
How Will Management Software Help Your Operations?
You’ll have seamless integration of every aspect of your business when you use our practice management software system. You’ll have faster payments, more accurate notes and paperwork, and a more organized reception area from using our system. You’ll wonder how you ever ran your business without our system once you get used to utilizing it. Here are some of the advantages our system offers to your business:
Lower Wait Times
You’ll speed up the process patients go through at your reception area with our software’s quick and easy methods to schedule patients and complete the checkout process. Your patients are sure to leave with a satisfactory experience that they’ll want to come back to your practice for.
That sense of satisfaction with the treatment they receive at your practice also makes them more likely to refer their family and friends to your office.
In our increasingly connected world, patients are more and more used to receiving and paying bills online. You’ll handle payments more efficiently using our software, sending bills and collecting payments electronically rather than using conventional methods.
This also adds convenience to your patients’ experience, allowing them to track their bills and communicate with you easily. Happier patients help to market your practice by spreading word-of-mouth, creating a natural network of marketing that helps grow your client base.
Expand Your Business
Not only will happier patients spread the good word about your business, but our Social Patient Center system also helps you market to potential patients. You’ll be able to send targeted marketing based on your patients’ age and the medical services they’re interested in, all automated by our system.
You’ll be able to develop a stronger relationship with your patients and reach new ones without even having to lift a finger. We’ll also help you handle patient reviews and online surveys to help you make better use of patient feedback.
Fewer Clerical Errors
When you enter patient billing or insurance information manually, there are bound to be some errors in transcribing the information. Our system automates this process, automatically updating and correcting information to make it easier to spot and fix any errors. You’ll have accurate information on all of your patients and billing information that can be pulled up with just the press of a button.
Chances to Increase Your Revenue
One additional benefit of our practice management software is that you can potentially boost your income by offering different packages and membership subscriptions to your patients. You can also use our Social Patient Center system to create a loyalty rewards system, incentivizing patients to return to your practice.
Medical practices that focus on elective treatments can especially benefit from these subscription services and promotions. Wellness practices, medical spas, aesthetics, plastic surgeons, doctors, dentists, and more can all benefit from our service.
Easily Access Patient Records
Sometimes, you need to quickly check the status of an insurance claim for one of your patients. You may also need to review your practice’s financial records from time to time, to take care of billing or review your business’ income. These functions will only take the press of a few buttons using our software, making the entire process simple and stress-free.
You’ll never have to spend your valuable time digging through paper records and files again with our convenient record management, taking your business into the digital future.
Automate Routine Jobs
This software also allows you to take all of the mundane but time-consuming tasks involved in running a medical office and automate them. Your support staff will save hours of time that they would spend reminding patients of upcoming appointments, taking inventory, or ordering supplies, allowing them to put their efforts elsewhere.
When your office orders supplies, we can even help you track deliveries using our platform to get an estimation on when a package might arrive.
What Do You Need from Practice Management Software?
When you’re deciding on what management software to use, one key element that sets out platform apart from others is how intuitive it is to navigate and how easy it is to use.
You’ll also want a simple scheduling mechanism for making appointments with your clients, and features tailored to the needs of your specific practice. Here are a few factors to consider when choosing what system to use for your office:
One obvious factor in deciding what platform to use for your business is how easy to navigate the system is and how simply the processes you need can be completed. Because each individual on your team has a different level of familiarity with technology, you’ll want software that everyone can use. One helpful step in making your decision would be to have your staff review the software suite that you’re considering, to see how they would adjust if you used it.
Be sure to ask your vendor if there’s an option to train on the system. With our easy-to-use system, we’re confident we’ll have your staff familiar with the program in no time.
Schedule Appointments Simply
While a generic scheduling system may be enough to get by, practices can benefit from using a comprehensive management system with a scheduling function instead. Our software suite includes an easy-to-use scheduling function. You’ll even be able to handle multi-location, multi-provider scheduling with ease. You’ll be able to schedule specific appointments, booking a specific room and/or a specific piece of equipment on a specific day.
There aren’t any scheduling challenges our software can’t handle. Your patients will also receive automated appointment reminders over text and email, leading to fewer no-shows or canceled appointments.
While the billing process can be a real hassle, our software streamlines that process to give you more peace of mind. You’ll be able to easily generate quotes and bills, while also processing credit card payments all through a single, integrated system.
HIPAA Compliant Software
Medical practices are familiar with the provisions to protect patient privacy, information, and communication stipulated by the Health Insurance Portability and Accountability Act. Any software your practice uses to handle patient information must be compliant with HIPAA standards. The encrypted and secure messaging our software uses to communicate with patients via chatbots, text messages, or other automated functions is up to all the standards of this law.
When you’re considering other platforms to use, make sure that they also meet the standards set by this important privacy law to make sure your business is meeting regulations.
Simple to Upgrade
While the immediate features are important, you’ll also want to keep in mind the possibility of eventually upgrading your system when deciding what software is right for you. Is it affordable and easy to upgrade the platform you’re thinking of using? Figuring that out ahead of time can save you costs and frustration later on down the line.
Suitable for Your Practice
Because there are so many different kinds of medical practices, you’ll want to find a software system that fits your business model best. For example, maintaining an unlimited amount of records or databases is an important feature for a large office or hospital system to have available. Medical practices that specialize in elective treatments are most suited for our Social Patient Center.
Analytics and Data
Along with assisting in the day-to-day operations of your practice, such as billing, scheduling, and communication, you’ll also want a system that can analyze business data and present it in reports for you to easily understand where your practice stands. Using effective analytic software lets you dig into trends of where your business is going, letting you get a clear idea of where you currently are and where you need to be to achieve your goals.
Have you ever wondered about how productive your support staff is? Or perhaps you’ve wondered how effective your current marketing campaign is at pulling in new patients? You’ll be able to answer both of these analytics questions and more using our Social Patient Center platform.
Make Your Business More Efficient
You’ll enjoy streamlined scheduling, simplified billing, and accurate record-keeping using our practice management software. We at Crystal Clear Digital Marketing offer an industry-leading system that is especially well-suited for medical practices specializing in elective care from our headquarters in Orlando, Florida, as well as our offices in California and Rhode Island. One unique edge our system also offers is the ability to help practices market to potential patients more efficiently and generate leads.
We’re ready to offer expert consultation to better figure out the unique software needs your practice has. Schedule a demo of our Social Patient Center platform today to see if Crystal Clear Digitial Marketing has the answers to your practice’s business administration needs.