Frequently Asked Questions
Why use a practice management system?
A practice management system helps a practice better organize patient related information and communication. It can help organize and collect various things related to the patient, practice relationship and give providers meaningful information to better serve their patients. It could be intake forms, email or text communications, treatments notes, billing, etc.
How hard is it to switch my Practice Management System?
While the decision and the process of switching a Practice Management System can be difficult in the short run, the pay off in efficiency, money, and better integrated system will pay dividends for years to some. We at Crystal Clear make it easy for our practices to do. We will take point between your current PMS or EMR to gather and convert your data for migration into our software system, coupled with training of your practice members to make the switch as senseless as possible.
Choosing the right PMS software company
A practice management system should have first and foremost should have the functionality that helps makes your practice effective at serving patients. But there may be features available that you don't currently use that could make that mission easier to do. We have developed many integrated tools and functionality to make it easier to your patients and provide meaningful business data giving great visibility into that relationship.
Does the social patient center have marketing functionality?
The SPC is the only practice management solution to have email, text, and social media marketing integrated as well as marketing reports and analytics.
Does the SPC have billing?
Yes it does, the SPC offers two payment processors both with the highest level of payment protections P2PE encryption with competitive rates.
I’m a Plastic Surgeon, is the SPC right for my practice?
Absolutely! Elective medicine is what our SPC is built for and where we spend our time developing new features to serve.
I’m a MedSpa, is the SPC right for my practice?
Absolutely! Elective medicine is what our SPC is built for and where we spend our time developing new features to serve.
I own an anti-aging clinic, is the SPC right for my practice?
Absolutely! Elective medicine is what our SPC is built for and where we spend our time developing new features to serve.
Do you offer training?
Yes we do, all our software packages include training for you and your staff ongoing. We also offer onsite training if you feel that well work best for your practice.
Social Patient Center Features
Billing and Scheduling
Appointment Reminders
When anyone is added to the practice calendar for an appointment, they will receive a confirmation text & email with their appointment date, time, procedure, and provider. Then on the day before their appointment, they will receive a text & email reminder with the same information.
Bills & Quotes
Cosmetic Procedure Before & Afters
Our Practice Management Solution allows you the provider to capture and store before and after pictures of your patients within their patient profile. Making it easy to capture, store, and present the benefits to a patient when in office of the procedure they received.
Electronic Consent Signing
Tele-medicine Solution
Our Tele-Medicine solution allows to use video conferencing as an option for an appointment. If Tele-Medicine is chosen as the consultation option the patient will receive a link to have their consultation on the date and time of the consult.
Email Marketing
Our social patient center has both automated scenario based email marketing capabilities and blast type email marketing capabilities. We offer both industry & procedure specific email templates along side a drag and drop builder allowing maximum effectiveness and efficiency in your email marketing.
Text Message Marketing
Text messaging can be executed through scenario set up or through text blast to practice database.
Social Media Marketing
Through our social media marketing module a practice can create, schedule, and distribute on an automated basis posts to their Facebook, Twitter, Pinterest, Google My Business, and LinkedIn currently.
What to learn more? Click here for a more full overview of our complete offering.