Meet Crystal Clear!
Watch the exclusive behind-the-scenes tour of Crystal Clear Digital Marketing with CEO and Founder, Adam DeGraide! Get to know our mission, company culture, and the most revolutionary digital marketing and software system ever built to help practices around the globe find, serve, and keep more patients profitably. Ready to meet the unrivaled team of talent behind Crystal Clear and the #1 fastest-growing company in Orlando, FL? Let’s go!
Meet the Executive Team
Ceo & Founder
Adam is a seasoned entrepreneur, motivational speaker and digital marketing expert. Having built three successful businesses serving three different verticals, Adam has served over 3,500 small businesses and has built companies with enterprise values worth over $200 million dollars. Adam’s previous digital marketing company, Astonish Results was also ranked 267/500 on the Inc. 500 List of Fastest Growing Privately Owned Equity Companies in the U.S. Named “Top CEO of 2017,” by Aesthetic Everything®, Adam now consults for hundreds of medical practices around the world and is directly involved in every facet of our company’s growing mission to help practices find, serve and keep more patients profitably.
President & Co-Founder
Crystal Clear Digital Marketing is Tim’s second owned company, after Astonish Results, in the realm of digital marketing with business partner and CEO, Adam DeGraide. Named, “Top President of 2017,” by Aesthetic Everything®, Tim manages and executes Crystal Clear’s business development initiatives and oversees our Sales and Marketing Departments. As a reputable author, motivational speaker and practice management consultant, Tim travels nationwide speaking at some of the most prestigious medical conferences in the U.S.
As the former COO of ISU Insurance Services-Armac Agency from 2002-2010 and owner of Krystle Clear Insurance Solutions, PLLC from 2011-2015, Krystle DeGraide has been with Crystal Clear Digital Marketing since its initial launch in 2013. As the Financial Controller, she heads our Accounting Department and actively manages the company’s HIPAA compliance. Krystle is also directly involved with our Content, Human Resources, Marketing and Social Media Departments.
Executive VP of Training & Implementation
With over 20 years of experience consulting with hundreds of plastic surgery practices throughout the U.S., Canada and Australia, April has played an active role in the launch and development of several software programs currently in use by thousands of practices worldwide. As the Vice President of Training & Implementation, April leads Crystal Clear’s Training Division and travels across the nation to work in the trenches of our client’s medical practices — helping them implement high-impact strategies to successfully grow cosmetic revenue and build long-term, loyal patients.
Director of Operations
Joe has over 15 years of business development and sales experience. Initial operational experience comes from having grown an unprofitable division of a Fortune 500 to become a profit driver ultimately serving over 10,000 clients. Joe took this into the digital marketing industry opening a new division of Astonish Results, growing it to serve over 400 agencies across the country before being that business was merged into the parent. Crystal Clear is the second digital marketing company he has founded and currently manages the Orlando office operations, developing and managing all the digital marketing efforts of the team of 30+ who serve our clients.
J. A. Tittle
Sr. Vice President of Client Services
J. A. has over 14 years of measurable experience in developing business growth strategies through his diverse and extensive background in operation management, corporate education and compliance, medical devices, medical retail, marketing, healthcare consulting and other B2B consulting services. As Vice President of Client Relations, J. A. oversees multiple teams focused on delivery for all Crystal Clear clients. This includes our team of content writers, graphic designers, front-end developers, SEO and software systems adoption. J.A. serves as our clients’ main point of escalation and his number one focus is to collaborate and consult with our clientele, helping them build upon their overall marketing strategy.
A University of Central Florida alumna, Audrey has led successful marketing campaigns with award-winning recognitions in several publications including Orlando Magazine, Orlando Business Journal, The Aesthetic Guide, and Aesthetic Everything — the world’s largest social network of aesthetic professionals. Audrey has also collaborated on projects with high-profile names including Laura Brown of InStyle Magazine and Harper’s Bazaar, television personalities Bill and Giuliana Rancic, and global fashion house Chanel. As the Marketing Director, Audrey manages Crystal Clear’s public relations, external marketing, brand reputation and partnership development. Additionally, she has fostered relationships with some of the nation’s most prominent medical associations. With a result-oriented focus on new lead generation, Audrey’s efforts directly impact Crystal Clear’s growing client base of aesthetic, medical and wellness businesses around the globe.
Director of Software Development
Born in Diriamba, Nicaragua in 1973, Henry emigrated to the United States in 1982. After becoming an American citizen in 1999, he studied Architecture and gained his degree in Information Technology. With over 22 years of experience, Henry has been programming professionally since 1996. Before entering the private sector, he developed programs for the Department of Defense in Washington, D.C. As the Director of Software Development for Crystal Clear Digital Marketing, Henry leads our Software Development Team, using his vision and talent to bring ideas to electronic life.
Jacob brings to the table over 10 years of healthcare knowledge and experience, and over 7 years of that experience in software development. As Product Manager at Crystal Clear Digital Marketing, Jacob works closely with a team of talented developers to create innovative products to bring to market, and has delivered a wide range of client/server, SaaS, and mobile products to over 9,000 healthcare providers and 80,000 users worldwide. Jacob is considered a subject matter expert in healthcare and clinical operations and is passionate about providing users of his products with an exceptional user experience.
With over 10 years experience in website development and digital marketing, Stephan brings a powerful marketing perspective to the Crystal Clear team. Having graduated with a degree in Visual Arts and Emerging Media from the University of Central Florida, he has since spearheaded numerous successful marketing campaigns for a wide range of businesses nationwide. As the Production Manager, Stephan has personally supervised the launch and implementation of close to 400 individual client accounts. His personal mission is to ensure that every client has the absolute best web based marketing platform and the utmost confidence in their digital presence. From vision to implementation, Stephan is dedicated to meeting and exceeding any marketing expectation.
Human Resources Director
Leslie is an accomplished HR professional with over 17 years of experience providing HR guidance and leadership. Leslie’s broad experience includes developing HR policies and procedures, compliance, employee relations, performance management, talent acquisition, training and more. Leslie earned a Bachelors of Arts degree in Psychology from Appalachian State University and a Masters of Arts degree in Human Resources from Webster University. She is a Certified Professional in Human Resources (PHR), and a SHRM Certified Professional (SHRM-CP). Leslie is also a member of the Society for Human Resources.
Director of Client Success
As part of Crystal Clear’s Training and Implementation Team, Christy directs the Practice Success department. Christy leads our company’s highly experienced group of “industry insiders” that offer practices valuable and proven insight, enhancing success through the adoption and implementation of our Social Patient Center software. With nearly 30 years of experience, Christy understands the intricacies of medical practice management, patient care, patient relationship management, and effective patient communication. She provides one-of-a-kind insight thanks to her experience working in senior level positions in both the front and back office for several high profile plastic surgery practices.
Search Marketing Manager
An expert in both search engine optimization and search engine marketing, Holden has been with Crystal Clear Digital Marketing for the past three years. As the Search Marketing Manager, he executes and manages all facets of our clients’ SEO efforts from the initial launch, while also providing exceptional support and proficient solutions to serve our clients’ goals of growing their business on Google.
Promotional Marketing Supervisor
With over eight years of experience in marketing and design, Nik is well-versed in implementing email marketing strategies for business growth. As the Promotional Marketing Manager for Crystal Clear Digital Marketing, Nik oversees the creative processes for all client promotions and email marketing requests, while providing exceptional customer care. Nik is currently based out of our Denver, Colorado satellite office.
Content Department Manager
An alumni of the University of Central Florida, James holds a Bachelors of Arts degree in English Creative Writing. As the Content Department Manager, he actualizes strategies that align with Crystal Clear’s standards and vision. Customer service-oriented, the debonair wordsmith takes a meticulous approach that produces results and propels clients forward into the never-ending dawn of success.